At Nature’s Favourite Florist, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from us.
1. Information We Collect
We may collect the following information when you interact with our website:
• Your name, address, email address, and phone number
• Payment details (processed securely through our payment provider — we do not store full card information)
• Order and delivery details
• Messages or feedback you send us
• Website usage information (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
• Process and deliver your flower orders
• Send you order confirmations and delivery updates
• Respond to your inquiries and provide customer support
• Improve our website, products, and services
• Send special offers or updates (only if you’ve subscribed)
3. Sharing Your Information
We do not sell or rent your personal data.
We may share information only with:
• Trusted service providers (e.g., payment gateways, delivery partners, and web hosting providers)
• Legal authorities if required by law
All third-party providers we work with comply with Australian Privacy Laws and handle your information securely.
4. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.
All payment transactions are encrypted and processed through secure payment gateways.
5. Your Rights
You have the right to:
• Access the personal information we hold about you
• Request corrections or updates to your details
Please contact us using the details below
6. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Nature’s Favourite Florist
Contact us on : info@naturesfavourite.com.au
7. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Effective Date”.
